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Privacy Policy

Welcome to respiclearr.com (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or interact with our website (the “Site”).
By using our Site, you agree to the practices outlined in this Privacy Policy, which is part of our [Terms of Service].
1. GDPR Compliance
As the “Data Controller” under the EU General Data Protection Regulation (GDPR), we ensure the following:
  • All data shared with third parties is GDPR-compliant.
  • You have the right to request, access, update, or delete your personal data at any time.
  • Data is used only for the purposes described in this policy.
  • Policy updates will be communicated to all users.
  • A Data Protection Officer (DPO) oversees compliance and responds to privacy-related requests.
2. Information We Collect
We collect two main types of information:
(a) Personal Data
Identifiable information you provide directly, such as:
  • Name, email, phone number, address (city, state, zip, country)
  • IP address or mobile device ID
  • Any details submitted through forms, emails, or live chat
Collected when you:
  • Contact us through forms or email
  • Engage with customer support or live chat
  • Subscribe to newsletters or promotions
Used to:
  • Respond to inquiries and provide customer service
  • Process and fulfill product orders
  • Send product updates, offers, or promotional content
  • Verify your location for compliance purposes
All Personal Data is securely stored on Amazon Web Services (AWS).
(b) General Information
Non-identifiable technical data, including:
  • Browser/device type, ISP, referral source
  • Cookies, IP addresses, session data
  • Usage patterns and site behavior
Used to:
  • Improve website functionality and user experience
  • Analyze visitor activity
  • Personalize your browsing and shopping experience
This data is also securely stored on AWS servers.
3. Third-Party Services
We may use trusted third-party tools that require limited access to data:
  • Amazon Web Services (AWS) – Hosting & data storage
  • ZenDesk – Customer support & live chat
  • Amazon SES – Secure email services
  • Google Analytics & Hotjar – Site performance and behavior analytics
  • Facebook Pixel – Advertising and remarketing tracking
All partners are carefully vetted for data protection and compliance.
4. Data Sharing Policy
We never sell your personal information. Data may only be shared under these conditions:
  • Service Providers – To operate essential business services (hosting, shipping, customer support)
  • Legal Compliance – When required by law, regulation, or court order
  • Business Transfers – In the event of a merger, sale, or acquisition
  • Fraud Protection – To detect and prevent fraud, abuse, or malicious activity
5. How We Protect Your Data
We implement industry-standard security measures to safeguard your personal data. Access is limited to authorized staff and trusted service providers.
While we take strong precautions, no method of online storage or transmission is 100% secure. By using the Site, you acknowledge and accept this risk.
6. Data Retention & Deletion
  • Personal Data is kept only as long as needed for legal, business, or operational purposes.
  • Anonymized data may be retained longer for reporting and analytics.
  • You may request deletion of your data at any time by contacting our DPO (see Section 11).
7. Your Rights
(a) All Users
  • Unsubscribe from marketing emails anytime
  • Request access, correction, or deletion of your data
  • Limit third-party data sharing (note: this may affect certain Site features)
(b) EU Residents (GDPR)
  • Right to access, correct, delete, or restrict use of your data
  • Right to file a complaint with your local Data Protection Authority
  • All valid requests will be honored within 30 days at no cost
(c) California Residents (CCPA/CalOPPA)
  • Right to know what personal data is collected and shared for business purposes
  • Right to request data deletion (subject to exceptions)
  • One free disclosure request per year
8. Cookies & Tracking
We use cookies and tracking technologies for:
  • Website functionality
  • Personalization and saved preferences
  • Analytics and site performance
  • Advertising and retargeting
We honor “Do Not Track” (DNT) browser settings.
9. Children’s Privacy
Our Site is not intended for individuals under 18 years old. We do not knowingly collect information from minors. If such data is discovered, it will be deleted immediately.
10. Changes to This Policy
We may update this Privacy Policy at any time. Significant updates will be communicated via a pop-up, banner, or notification on the Site. Continued use of the Site after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:
Data Protection Officer (DPO)